RETRY "All Connections Attempts Have Failed"

silvermacky · Jan 12, 2015

during the event Defeat The Undefeatable part 6 cant load onto map where im doing my quest for.. it takes a lot of times to retry and retry and retry and retry.. all online games here are OK.. only Drakensang Game having this error.. dont know if im the only one suffering this issue.. pls! fix this .. i cant finish my event if this still happen...

jmie88 · Jan 12, 2015

Hi Guys,

i've been experiencing this error for the whole day, do you experience the same?

every time i enter any map i have to experience this before moving on about 3-5 errors per map. please tell me if you also experience it. or its just me

edit: so it seems that this is not internet problem, MODs of this game please need your advise on this situation

markomiljanov · Jan 13, 2015

Maybe it would help to clear dns cache

Mal3ficent · Jan 13, 2015

sebastian_fl said: ↑

It's not just you. Lots of people are having this issue, BP keeps being silent, support does not reply, mods are closing threads. This one is also to be closed or merged with one which is already closed (map change the sequel)

I know this will be removed, but don't see any other way to message a mod.

Mal3ficent, did you follow the thread? What exectly you wanted us to search for in the forum? What?..

Announcement made in November. So what? It could be similar issue today, that's why asking you to check if possible. What is wrong with that?

Help through support... how could we investigate on our own without collaboration? How do I know it's my issue or yours if there is no feedback from support/bigpoint/drasa.

What else do you want us to do? The game does not work for 9 days already, there is nothing from support. There are no announcements by BP. Could someone say something? 'Investigating, will update in two weeks' or whatever? This is not a free service, but more importantly, ppl here invested lots of time into playing the game, years. And if there is a problem, you want us to shut up.

And finally, don't take it as offencive, just a feedback to mods here in general. You need to re-think your strategy. You are not being supoortive, you are not being conversational, which is one of the most improtant aspects to build nice and friendly community, keep people and grow. What you do usually creates an opposite emotions. What's the goal of the community forum otherwise, in your opinion? I have not seen anything like that anywhere else, especially when company wants to gain new users, not to lost existing.

I promise not to comment anywhere else on that matter. Hope you don't react to this as to an offensive comment. Have a good one.
Click to expand...

@sebastian_fl
For a start, read the forum rules.
Instead of poisoning other forum threads, read them all.
What to search on forum? Search and read older threads, in many of them answers are already given. Therefore you would have known that DDoS attacks are happening for a longer time and still ongoing.
There is an reason why some things can't be discussed on forum but through support.
I am not here to make your game work neither I am authorized to. I am here to help. For such a delicate issues you should contact the tech support. Forum moderators are not BP's employees, they are volunteers. BP have their own IT team for technical issues, professional team, that is why you can ask for help only through support. Forum moderators can only forward the message nothing else.
Also note that forum is not the place for discussion on support tickets and replies.

Do not reply on this post.

Mal3ficent

@Darwarren
Forum is not a place to discuss messages from the support.

RETRY "All Connections Attempts Have Failed"

silvermacky Forum Greenhorn

jmie88 Someday Author

markomiljanov Someday Author

Mal3ficent Guest