can't download the game

Discussion in 'General Archive' started by mariokuat, Feb 11, 2016.

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  1. mariokuat

    mariokuat Forum Greenhorn

    it says file corrupted when reach 100%
     
  2. bLaind

    bLaind Forum Baron

    If you're talking about the client... try a different download manager or browser.
     
  3. knocturnal23

    knocturnal23 Forum Greenhorn

    Ok, so yesterday i was playing fine, today i cannot download damn client.I tried shutting down every possible firewall on win 10 and it still gives eror.

    When i turn on downloaded client and try to update it sais that its corrupt giving me sam md5 eror.
    When i try downloading from edge, gives me error that client`s exe file is corrupt
    When i download from firefox, it downloads it intsalls it but still asks me to download new client whitc AGAIN gives me error.....

    Anyone knows a possible fix to this?
     
  4. badja

    badja Forum Apprentice

    me too.all clean and again install error with patch
     
  5. epvp

    epvp Forum Apprentice

    Same error. Deleted all files and tried again. No success
     
  6. bloodyneo

    bloodyneo Forum Master

    and java chrashing on all browsers
     
  7. kevrrot

    kevrrot Forum Apprentice

    the new installer todays upgrade is not downloading , can not log onto game
     
  8. cgusa

    cgusa Forum Apprentice

    same here
     
  9. trakilaki

    trakilaki Living Forum Legend

    Try to delete DSOClient folder in Temp
     
    VukChe likes this.
  10. wizard19691

    wizard19691 Forum Greenhorn

    same error.. all deleted and reinstaled. Nothing helps.
     
  11. SmartAzz

    SmartAzz Forum Greenhorn

    same error...done everything,deleted,reinstalled nothing works please do something...i have a screenshot of the error if it helps
     
  12. teddy.bear

    teddy.bear Forum Ambassador

    Greetings Heroes, :oops:

    Thank you all for the prompt reports. The Game Team is aware of the reported error and they are investigating it further. We apologise for the inconvenience and appreciate your patience while this is being taken care of. As soon as we have any news or updates on this matter, we will let you know.
    Best regards,
    teddy.bear
     
  13. SmartAzz

    SmartAzz Forum Greenhorn

    Thank you for support...aproximatively how long could this take if i may ask? i miss my chars :(
     
  14. bloodyneo

    bloodyneo Forum Master

    my java works now on win7...firefox browser...clear browsing history ..then java settings..delet files...
     
  15. SmartAzz

    SmartAzz Forum Greenhorn

    Nevermind my previous post...it has been fixed and i can log in now Thank you very much. Drakensang team is the best! :)
     
  16. teddy.bear

    teddy.bear Forum Ambassador

    Thank you both for the update :) ! We have not been informed yet that it was fixed, but I am happy to hear it was resolved for you.

    Update: The issue has been fixed now, so you should not encounter this problem anymore.

    If the error persists, please try to:
    1. Re-install the game completely
    2. Login via browser once before you log in via client
    3. Check in the task manager if you are not accidentally running the game twice, and close the DSO processes before trying again.

    Have a lovely day,
    teddy.bear
     
    Last edited: Feb 11, 2016
    draco994 likes this.
  17. danwli

    danwli Forum Apprentice

    This is not fixed. Tried the above and still get the error "Failed to verify the signature of a downloaded file". The game played correctly yesterday.
     
  18. teddy.bear

    teddy.bear Forum Ambassador

    Hello danwli,

    The issue you are experiencing is different than the error addressed in this thread, which was fixed earlier by the Team.

    Please try following these troubleshooting steps, and if it still doesn't help, try uninstalling the game completely, removing all the temp files, then download the game again and run it as administrator.
    Best regards,
    teddy.bear
     
  19. xAlison

    xAlison Forum Greenhorn

    Your tips about this issue don't work. And the major problem with this 161 patch is, that i can't download game to make full reinstall. I've try download by all browser, and when is 99% it crash all time.

    --MERGED--

    Seriously?! instead constructive response u deleted my last post. This is insane!
     
    Last edited by moderator: Feb 12, 2016
  20. Mal3ficent

    Mal3ficent Guest

    Hi @xAlison
    Welcome to DSO EN Forum.
    Before start posting in this forum everyone should read the forum rules, and be familiar with.
    Abusive language, profanities, cursing, swearing, insults, masked vulgarities, bad language etc, are strictly forbidden.
    Consecutive posting is considered as spam. You can always use the "Edit" button to add to your previous post.

    You are kindly welcome to participate in the forums, but please stick to the rules. The forum moderators can, but are not obligated, to notify or explain to the users about the taken actions.

    Cheers,
    Mal3ficent
     
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