Forum admins

Discussion in 'General Archive' started by Ella, Feb 13, 2016.

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  1. Ella

    Ella Someday Author

    I will appreciate for the info to who and how we can complain regarding some admins communications to the customers.

    Tnx
     
  2. @Ella You can most effectively complain about me via a Support ticket :)
     
  3. Ella

    Ella Someday Author

    Thank you for your answer.
    I am wandering maybe its just a normal communication in that company but in any case generalization,underestimate a customers its not a + for that company.Not all are here children without any educations yet.

    br
     
  4. Ella

    Ella Someday Author

    You can delete this post after you read it.Anyhow I wanted to say only too you mine opinion.
    I hope you will not take it negative my feedback I just support more customer friendly,keeping customer approach :)
    So I will say what you said like this or similar:
    CM Haruki likely simply missed this question, but I will address it if you are desperate for a response – without desperate
    .
    .

    Down to some specifics

    2) Regarding the "OMG! Everyone is opening the Xmas pressie over-and-over and getting uber strong!!!! Won'tsomeonethink of the children??!!!!!!": Big Point detected 17 players who opened the present twice. That's it. 17 players across all the servers. Not one player was detected opening it 3+ times. Appropriate action was taken against those 17.- We are conscious that many of you were put a lot of money in the game/gambling and we are understading your feelings regarding this issue.I would like to apologize for a too long waiting time for the answer but we wanted to be sure in this case.Rumors made this case bigger then it is,etc (rest)
    3) If all the unnecessary "My character class is sooo under-powered/every other class is to strong", "Dear Santa, I've been a good boy/girl/indeterminate. I can haz freebies?", "Big Point is a stinky-pants!!!", "I didn't find XYZ unique within two boss runs!!! This game is BROKEN!!! I QUIT!!!!!!", and all the petty personal spats were omitted from this thread, the six or seven reasonable and intelligent questions/concerns could have been addressed in a timely and thorough manner. There are a multitude of other threads in the forum where such questions/statements can be posted. Sometimes, it's hard to see the forest for the trees.Or the windows for the lickers.- Please keep in mind this topic is losing its purpose if it will be full of spams,off topics what will cause you all a dissatisfaction.In the future all posts comment type,etc will be deleted.Thank you.
     
  5. 1) I generally stay out of the CM thread because... I'm not a CM. I don't like to interfere with the free flowing dialogue between players and the CM(s), so I only butt in if it gets really out of hand or a question/issue needs addressing pronto. Hence the "desperate".

    2) The amount of money that a player elects to spend on DSO does not give said player any extra rights to feel aggrieved at false rumours and massive exaggerations spread by other players. Nor does it give them extra rights to expect BP representatives to sooth their ruffled feathers. As for the time it takes to investigate possible exploits: the effort is a multi-dep't one which necessarily takes time to complete. The time taken to investigate this issue thoroughly and accurately, did not negatively impact on any other DSO player.

    3) I will not micro-manage the CM thread for the reasons already given above and in other posts I have made within that thread. CM Haruki manages that thread and, if she finds any posts to be particularly offensive/pointless, she will act as she deems appropriate. I am more the "fill in the gaps" person there.

    4) If you brush up a little on your English language skills, you'd be very welcome to apply for a position on the moderator team if you'd like to influence how things are done and you'd like to help fellow DSO players.
     
  6. Ella

    Ella Someday Author

    Thank you again for your answer.
    Money in the game dont give any + right to the players,but its normal that they feel much more harmed compering to the free players.
    You can delete all my comments here now ,they dont give any value to the other players.
     
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