About screenshot

Discussion in 'General Archive' started by SillySword, Aug 22, 2016.

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  1. SillySword

    SillySword Regular

    Recently I have problem of screenshot function when I use game thinclient in window mode. It randomly freezes after F10 is pressed. A new screenshot JPG file is on desktop but game has no response. I only have to end the thinclient from task management list and re-login. Now it's worse that I have no chance to keep playing after taking a screenshot. The most strange thing is it works fine in full screen mode. It's OK after taking ten screenshots continuously.

    I always play DSO in window mode. Game freezing used to be very rare to happen after taking screenshot. This problem comes after Win10 anniversary update, Video driver update and R171.

    Thanks
     
  2. Sunlight

    Sunlight User

    Hey there @SillySword ,


    Are you doing your screenshots with any software?

    It can have nothing to do with that, once you have done prints normally in full screen mode, but try to clear your temp files, but also can be some conflict between your updates and thinclient.

    Let us know if the problem remains ;)
    I tried to reproduce your problem here and everything is right with me - on both modes :p
     
  3. SillySword

    SillySword Regular

    Yesterday I did a little test about the built-in screenshot function of DSO java applet in Firefox and the thinclient. I did not do it with other software. The testing is in same PC.

    DSO java applet in Firefox
    In full screen mode, one shot is OK. Five shots in a row rapidly are OK.
    In window mode, one shot is OK. Five shots in a row are OK. There is 1 or 2 sec. cool-down between every shot.

    Thinclient
    In full screen mode, one shot is OK. Five shots in a row rapidly are OK.
    In window mode, game freezes after one shot and Alt-Tab is not working well. I have to call task manageman to end the game process. There is a skill or trick to prevent game freezing. I have to do a mouse clicking in the game window just following F10 is pressed in the same time. But its not always working.

    This is what I found yesterday.

    Thanks!
     
  4. Sunlight

    Sunlight User

    Hey there @SillySword ,

    We will try to find out what's going on, if this has to do with something in thinclient version that is causing the freezing.
    Please, remain patient and we will bring you information soon, but I guess that nothing can be done to your problem ;) Let's see...

    Cheers,
     
    SillySword likes this.
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